Platform Operations Engineer-Office

The NOCC team is responsible for continuous monitoring, management, and maintenance of the platform infrastructure Operations run 24/7, supported by skilled Platform Operations Engineers across multiple global locations Dedicated command centers are strategically located in Bangalore, Cambridge, and Kraków These centers work together to ensure high availability, performance, and reliability of the network worldwide

Oversee and maintain a massive infrastructure environment consisting of hundreds of thousands of Linux servers along with thousands of Layer 2 and Layer 3 network devices Continuously monitor systems and respond to hardware, software, OS, and network alerts within defined SLA timelines Diagnose and resolve network connectivity issues involving global ISPs, including latency, packet loss, filtering, and routing challenges Evaluate network performance metrics and traffic trends to proactively identify irregularities Troubleshoot and fix issues related to network switches, including upgrades, STP inconsistencies, VLAN configurations, and hardware faults Handle router-related issues such as port failures, configuration errors, BGP peering problems, and routing policy updates Support and resolve issues within large-scale distributed network infrastructures and backbone systems Ensure 24/7 operational stability in a fully on-site, night shift role (no remote work option)

6+ Months of relevant experience and a Bachelor's degree in Computer Science or its equivalent

Linux & Server Administration Networking Fundamentals Layer 2 Technologies Layer 3 & Routing BGP (Border Gateway Protocol) Network Troubleshooting & Diagnostics ISP & WAN Connectivity Traffic Analysis & Performance Monitoring Network Anomaly Detection Switch Management & Configuration Router Management & Configuration VLAN Design & Troubleshooting Spanning Tree Protocol (STP) Akamai CDN & Edge Network Concepts Infrastructure Monitoring & Alerting SLA Management & Incident Response ITIL / NOC Operations Best Practices Ticketing & Escalation Workflows Network Security Fundamentals Scripting & Automation (Bash / Python) High Availability & Redundancy Concepts Data Center Operations

1 and 2nd Technical Round 3rd round Hr Round